Refund & Cancellation Policy
Last updated: August 28, 2026
This policy explains how KC Growth AI Pro billing, cancellation, and refunds work. KC Growth AI Pro is $12.99 per month and renews automatically each month until you cancel.
1. How to cancel
You can cancel future renewals at any time. Sign in, open Settings, and choose Manage Subscription to cancel through our secure billing portal. No phone call or email is required, and cancellation takes effect immediately as a stop on future renewals.
2. What happens when you cancel
- Your subscription will not renew and no further monthly charges will be made.
- Pro access remains available through the end of the billing period you have already paid for.
- When that paid period ends, your account automatically returns to the Free plan, which includes 5 AI generations and the Free content formats.
- Your saved content and your Brand Profile remain available on the Free plan. Cancelling does not delete your work.
- Pro-only formats and Pro features stop being available once the paid period ends. You can resubscribe at any time.
3. Refunds
KC Growth AI Pro is a monthly subscription billed in advance. Cancelling stops future renewals; it does not automatically create a refund for the current or for past billing periods, and partial months are not prorated.
If you believe you were charged in error — for example a duplicate charge, a charge after a confirmed cancellation, or an unauthorized charge — contact us at support@kcgrowthai.com and we will review it. Any other refund request is considered at our discretion on a case-by-case basis. Nothing in this policy limits rights you may have under applicable consumer law.
4. Failed payments
If a renewal payment fails, our payment provider may retry the charge. Pro access may continue briefly during retries, and if the payment is not completed the subscription ends and the account returns to the Free plan.
5. Free plan
The Free plan costs nothing, requires no payment method, and can be used without a subscription. There is nothing to cancel or refund on the Free plan.
6. Payments and billing questions
Payments and subscription management are handled securely through Stripe. For billing questions, receipts, or payment-method updates, use Manage Subscription in Settings or email support@kcgrowthai.com.